Jan, 2020 - current |
Program Manager
Excel
ADR ·
Long Beach, CA
| ebusiness web · crm · cyber security · Nish Consulting |
|
Nish Consulting direct contract; project management, cyber
info-security, and dev-engineering services.
Workers compensation
claims and arbitration process tracking,
alternative dispute resolution
through neutral third party (ombudsperson), bypassing the State workers
compensation appeals board (WCAB) process.
Portal (WordPress) employee claim processing, and application
programming interface (API) frontend design.
Customer Resource Management (Salesforce) tracking, backend
data engineering and modeling.
·
Information Security · GRC (GDPR/CCPA/HIPPA) ·
Portal (WordPress)
·
Salesforce (CRM-Essentials)
|
Jan, 2019 - Jul. 2019 |
Technical Project Leader / Information Security
Auto Club Enterprises (AAA)
·
Southern, CA |
automotive pmo · security systems |
|
Technical lead of Information Security
projects, for Information Systems department and business units. Enforced
security compliance of Cloud Security policies within the Systems and
Security organizations.
Cloud Security (InfoSec) draft and acceptance of system policies,
procedures, and remediation.
Deployed cyber security (CyberArk) on Microsoft (ADFS/MFA), coordinated
systems and third party install.
·
Information Security · Agile/Scrum (Clarizen) · SecOp (GRC)
· Microsoft (ADFS/MFA) · CyberArk |
Jan, 2018 - Nov.
2018 |
Project
Manager / Security Analyst
Thoma Bravo (Lexmark-Kofax)
· Irvine, CA | compliance
grc · gdpr · security analysis |
|
Project managed and
IS security analyzed for IT-Compliance, liaison to Legal and Sales
Support departments. Governance Risk Compliance of General Data
Protection Reg. (GDPR) and CA Consumer Privacy (CCPA).
Data Processing Agreement change requests
for GDPR/CCPA customer/vendor license agreements.
Established collaborative environment for
IT-Compliance, Legal, and Sales Support teams.
Microsoft practice (SSDL, Azure), data privacy (OneTouch, AWS), MS-CRM and Salesforce management.
·
GRC Analysis · Waterfall (SSDL, Smartsheet) ·
Salesforce (CRM) · Azure/AWS · OneTrust (GDPR/CCPA) |
Apr. 2016 - Nov, 2017 |
Program Manager / Systems
Analyst
California Resources Corp. (CRC-Oxy)
· Long Beach, CA | energy pmo · erp · strategic planning |
|
Program managed End User Services infrastructure. Developed departmental
dashboard and service portal. Authored strategic executive status-metric
reports (ESR). Improved PMO standards and CMMI.
Reduced infrastructure costs and re-engineering build out (ROI), after
Occidental/Oxy corporation spin-off.
Scaled enterprise services, modernization, and strategic planning for
new CRC corporation.
Led phone (VOIP), and network management/monitoring (SolarWinds),
implementations and upgrades.
Facilitated vendor consolidation, negotiation/re-contracting, of new
corporate services contracts (Telecom).
Mentored and trained project coordinators in remote locations,
requisite for executive status reports (ESR).
· Strategic Plans · Waterfall (Smartsheet) · Hybrid (Trello) · Agile (Scrum)
· SecOp (GRC)
SolarWinds |
Jan. 2014 - Oct. 2015 |
Program Manager / Business
Analyst
Hyundai (HAEA/HISNA)
· Fountain Valley, CA | automotive pmo · grc ·
infrastructure |
|
Program managed Kia infrastructure system (KMA), Hyundai web (HMA), and
Car loan security (HCA). Authored executive status-metric reports (ESR).
Audited business units, and SecOps. Improved PMO-CMMI.
Scaled data warehousing infrastructure, for regional automotive
support centers (Hyundai-North America).
Led electric-car dashboard/portal (KIA-Telematics), charging stations (SiriusXM),
and car services (Yelp).
Led web advertising (HyundaiUSA.com), sports campaigns and customer
support, with on/offshore teams.
Led auto-loan (Hyundai Capital America) process, tracking, and
management system governance (GRC).
Deployed cyber security (SecOps) project with third party (Imprivata),
previously uncompleted (RSA, SSO).
· Business Analysis · Waterfall (Stagegate) · Hybrid (Kanban) · Agile
(Scrum) · SecOp (AppScan/Pen-Test) |
May. 2013 - Sep. 2013 |
Project Manager / Systems Analyst
First American Title
·
Santa Ana,
CA | financial software
release management · grc · mortgage/title |
|
Managed release software development and deployments. Reviewed and
authorized major/minor, and weekly software, from development (AppDev-Ops),
through production (SCM), including change approvals (CAB).
Managed mortgage transaction system (EDI), and coordination of remote/offshore software teams
(DevOps).
Assured quality (QA) of remote software testing (GRC), and local
rollouts with rollback contingencies.
· System Analysis · Waterfall (PMBOK) · Agile (Scrum) · Software Change
(SCM/CAB) · Compliance (GRC) |
Jun. 2011 - Apr. 2013 |
Program Manager
Inspection Connection
(ASI
09-10) ·
Newport Beach, CA
| ebusiness web portal-2 · Nish Consulting |
|
Updated business/marketing plan from 09-10, longer term
strategic plans, and enterprise technical designs.
Increased revenue by reengineering and data mining of second
generation web/portal |
Feb. 2009 - Aug. 2010 |
Project Manager
Automotive Solution Inc (IC
11-13) ·
Newport Beach, CA
| ebusiness web portal-1 · Nish Consulting |
|
Authored business/marketing plan, long term strategic
plans, and enterprise technical documentation.
Architected enterprise, strategic plan and design of first generation
web/portal application
|
Nov. 2010 - Apr. 2011 |
Project Manager / Systems
Analyst
Boeing (Defense) ·
Seal Beach, CA |
aerospace pmo · data-center consolidation · infrastructure |
|
Cost
reductions by re-scoping application migration, remote server
virtualization, relicensing, and central IT for Application
Consolidation Modernization org. Authored plans, burn downs, and
schedules with BASP/Lean.
Reduced vendor cost with contract renegotiation (hardware), and license
consolidations (software).
· Systems Analysis · Boeing Agile Software Process/Lean (BASP) · Business
Metrics of Interest (BMI) |
May. 2008 - Sep. 2008 |
Project Manager / Data Analyst
Boeing (Commercial)
·
Long Beach, CA | aircraft pmo · edms · data-management ·
infrastructure |
|
Authored SDLC procedures and management reports. Audited project
controls of task management process. Developed project tasks using
Fujitsu (Macroscope) methodology, and reports for eMOD organization.
Reduced costs for regional eMOD data servers by migration to
corporate facility, and risk reductions.
· Data Analysis · Fujitsu (Macroscope) · Customer Quality Support ·
SDLC/CM/EDMS standards |
Jan. 2007 - Aug. 2007 |
Project Lead / Business-GRC Analyst
Capital Group ·
Brea, CA |
financial grc/sas70 compliance |
|
Reduction maintenance costs and compliance gaps with standardization of
software development procedures. Authored Statement on Auditing
Standards-No. 70 reports and IT SAS-70 compliance documentation.
Audited Standards (SAS) No. 70 for general computer controls of PMO
and business units governance.
· Business Analysis · Waterfall (phased) · Agile (iterative) · SDLC/CM
standards |
Nov. 2005 - Jan. 2006 |
Project Manager / Business Analyst
PacifiCare
(UnitedHealth) ·
Cypress, CA |
healthcare grc/hipaa · email/data-warehouse · infrastructure |
|
Authored project plan and vendor specifications. Managed IS compliance
with legal requirements of email support for court litigation, and
SOX/HIPAA compliance. Coordinated-liaison email archive project vendor.
Reduced search/retrieval/litigation costs, through archival and
indexing of corporate email servers.
· Business Analysis · Waterfall (PMBOK) · VAR selection (RFI-RFP-RFQ) ·
Project Planning |
|